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In-house support consulting
In-house support consulting
In-house support consulting
Establishing a self-sustaining acceptance system through "in-house support"
We have created a system that allows you to complete registration support work (10 legal items) in-house while minimizing support outsourcing costs and legal risks. Association staff will work alongside you from interviews to operational follow-up.
Recommended for those who:
The cost of outsourcing to registration support organizations is increasing every year.
There is no know-how on how to in-house production or how to provide support after in-house production
Information gathering on legal changes cannot keep up
Features
● Reducing outsourcing costs & establishing an appropriate support system
● Reducing turnover rate by strengthening cooperation between specific skilled foreign workers and support staff
● Providing know-how based on a track record of supporting over 3,000 people
Consultation on irregular cases involving foreign nationals with specific skills
Service details
Checking requirements when transitioning to in-house production
Build an in-house system by confirming in advance the requirements for support managers and other language support.
Creating an in-house production schedule
Since sudden in-house production places a heavy burden on the field, we will promote in-house production in stages to train the staff in charge.
Consultation on various cases
We can provide reliable support by providing know-how based on our extensive support experience for a variety of problems and issues.
Continuous follow-up
Monthly meetings to check progress on in-house production schedules and support on how to handle documents to be submitted to immigration authorities
How to use
Hearing
Simple analysis & quotation submission
Contract and kickoff
Creating an in-house production schedule
Schedule confirmation, system explanation and document provision
Consultation
Frequently asked questions
What procedures are required to provide support for foreigners in-house without using a registered support organization?
If you are providing support services in-house without using a registered support organization, you will need to prepare a "support plan" and submit it to the Immigration Services Agency for approval.
Additionally, your company should have the following in place:
・Support manager (the person who oversees support within the company)
・Support staff (the person who actually provides support to foreign workers)
Furthermore, there is a need for a system that can reliably implement 10 items of mandatory support for foreign workers.
When outsourcing support work in-house, what kind of personnel are suitable for the role of "support staff"?
"Support staff" refers to executives or employees who provide various types of support to foreign talent at a practical level.
・In principle, full-time employees of a company (preferably)
・Those who are in a position to directly interact with foreign talent, such as by interviewing them and providing support for their daily lives
is the right person for the job.
There are no restrictions on job title or department, but it is important that you are easily contactable on a daily basis.
I am considering getting support for my company. Is there any support you can provide?
Yes, we provide support to companies that wish to provide support in-house rather than outsourcing it to a registered support organization.
We offer a range of support options, including organizing the requirements for in-house support, assistance with applications to switch support, knowledge of periodic and ad hoc reporting documents, and lectures on the 10 items of mandatory support, until you are finally able to provide in-house support without any problems.
What legal risks should you be aware of when providing in-house support?
Insufficient implementation of mandatory support could lead to the revocation of foreign workers' residence status and administrative guidance for companies.
In particular, the following items are likely to be pointed out during an audit, so be careful.
・Life orientation (guidance) not implemented
・Neglecting regular interviews and consultations
・Japanese language learning support has become a mere formality
The key to avoiding risks is to keep records (evidence) of the status of support implementation.
How many man-hours will it take to implement the 10 mandatory support items?
The guideline is approximately 2 to 5 hours per month per foreign worker.
The breakdown is as follows:
・Initial stage: Lifestyle guidance, assistance with arranging housing, banking, mobile phones, etc. → More time
・Mid-term: Regular consultations, community collaboration, Japanese language learning support, life consultations → Occurring continuously
If you are hiring multiple people, estimate the number of people each support staff member can handle and calculate the man-hours required.
How do the costs and benefits compare between doing it in-house and outsourcing it to a registration support organization?
If you outsource to a registered support organization, the going rate is 15,000 to 30,000 yen per person per month, but if you do it in-house, direct costs can be reduced. However, there will be costs for labor and training.
The advantages of in-house production are that it promotes adaptation to the company's culture and allows for flexible responses, while the disadvantages are the difficulty of securing human resources and understanding the system.
Both have advantages and disadvantages, so it is important to choose based on your company's structure and policies.
We also provide implementation consulting and training support for building in-house support systems. Please feel free to contact us.